Exchange assistant

Assistant to check your driving licence exchange

Answer the key questions to see whether your foreign licence exchange in Spain can be reviewed before preparing the file.

Questions the assistant should ask

The assistant filters the case before full document review. It does not replace the final review, but helps identify the relevant details.

Which country issued your licence?
Do you have DNI, NIE, red card, white letter, green card or another residence document?
Is the licence valid or expired?
Which categories does it include: car, motorbike or professional?
Do you still have the original licence?
Would you like us to review the case by WhatsApp?

Hello, I want to check my driving licence exchange. Country: __. Residence document: __. Validity: __. Categories: __. Original licence: yes/no.

Which country issued your licence?

Do you have DNI, NIE, red card, white letter, green card or another residence document?

Is the licence valid or expired?

Which categories does it include: car, motorbike or professional?

Do you still have the original licence?

Would you like us to review the case by WhatsApp?

At the end, the assistant should summarise the case and ask permission to continue by WhatsApp if the user wants human review.

Access the most useful pages before starting the file.